Glowpoint | Industry Video Communication Solutions

Glowpoint, Inc.

 

 

 Vendor Contact Information

 

 

VID Number:

1770312442400

 

Contact Person:

Meg King

 

Call, fax or email for orders or product information:

 

Voice:

866-456-9764   x2155

 

Fax:

973-391-1901

 

Email:

mking@glowpoint.com

 

 

 

 

 

Product & Services Information

Class-Item*

Commodity Description

915-79

Telecommunication Services (Not Otherwise Classified)

 

Maintenance, Repair and Support Plan
Glowpoint, Inc. is concerned with you, the customer. We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the equipment or the services you purchased from our company, please contact Meg King at 866-456-9764 x2155.  Our hours of operation are Monday through Friday from 9am - 5pm EST.


Statement of Guarantee
Glowpoint, Inc. guarantees to make available equivalent replacement parts for a product sold to the state for at least 3 years after a product is discontinued.

 

Provider

Product ID

Product / Service Description

Class-Item*

List/State Price

Glowpoint, Inc.

TX-9900A-NSP-D

TX-DIR Contract Supplied Network Connectivity - Texas State SBC Supplied Network Connectivity option - see remaining parts below for solution details.  (Requires manual qualification through DIR )

915-79

$399 or Quoted Custom Price


$999 or Quoted Custom Price

Glowpoint, Inc.

TX-0512A-001-01

Managed Video Service - 512 Unlimited Calling Plan; Includes: Network connectivity, 512 Kbps Call Rate, 1 DID endpoint registrations, 1 BOD Codes, Managed Router.  (Requires Glowpoint qualification to obtain best pricing)

915-79

$499 or Quoted Custom T1 (MRC)

 

$699 or $999 (NRC)

 

Glowpoint, Inc.

TX-1280A-001-01

Managed Video Service - 1280 Unlimited Calling Plan; Includes: Network connectivity, 1280Kbps Call Rate, 3 DID endpoint registrations, 3 BOD Codes, Managed Router.  (Requires Glowpoint qualification to obtain best pricing)

915-79

$799 or Quoted Custom T1 (MRC)

 

$699 or $999 (NRC)

Glowpoint, Inc.

TX-DS00A-005-01

Other Custom Bandwidth (Details provided in SOW)  (Requires manual qualification via Glowpoint - intended for service requests with Glowpoint Network connectivity above 1280kbps)

915-79

$999 or Quoted Custom Price

 

$999 or Quoted Custom Price

Glowpoint, Inc.

TX-9902A-PTC-D

Pass Through Network Charge for Service Charges from TX DIR MRC

915-79

$399 or Quoted Custom Price

 

Glowpoint, Inc.

TX-9903A-PTC-D

Pass Through Network Charge for Service Charges from TX DIR NRC

915-79

$0 or Greater Depending on Term

Glowpoint, Inc.

TX-IPSUB-EP-01

Glowpoint Service Only: Includes 1 DID E.164 calling number, Unlimited Glowpoint™ network calling, and access to additional Glowpoint network services for H.323 video systems connected and subscribed to DIR network services via existing DIR circuit access

915-79

$49 (MRC)

Glowpoint, Inc.

TX-PORT-1280-01

Glowpoint Port Fee for PVC up to 1.5 megabits of video bandwidth

915-79

$49 (MRC)

Glowpoint, Inc.

TX-IPSUB-CFG-01

Service Only One-Time Subscriber Set-up Fee

915-79

$399 (NRC)

Glowpoint, Inc.

TX-MCU-CFG-01

Customer Supplied MCU NRC charge for Service Code

915-79

$250 (NRC)

Glowpoint, Inc.

TX-ROUTER-GP-01

Glowpoint provided ATM Router

915-79

$599 (NRC)

 

Provider

Product ID

Product / Service Description

Class-Item*

List/State Price

Glowpoint, Inc.

GP-VTS10-CLIENT

VTS Firewall Traversal Service - Customer Supplied Hardware

915-79

$50.00 (MRC)

Glowpoint, Inc.

GP-VTS10-D

VTS Firewall Traversal Service - Glowpoint Supplied Hardware

915-79

$199.00 (MRC)

Glowpoint, Inc.

GP-VTS-CFG

VTS Configuration & Activation Charge

915-79

$3,800.00 (NRC)

Glowpoint, Inc.

GP-VTS-CLIENT-CFG

VTS Configuration & Activation Charge (Customer Supplied Hardware)

915-79

$499.00 (NRC)

Glowpoint, Inc.

PS-1000A-CFG-D

VNMS Initial Setup charges

915-79

$50.00 (NRC)

Glowpoint, Inc.

PS-1001A-VNMS-00-D

VNMS (Video Network Management System) pass-through service for Polycom GMS and Tandberg TMS, per management location circuit

915-79

$25.00 (MRC)

Glowpoint, Inc.

GP-3000A-IP-D

Additional endpoint registrations per circuit

915-79

$25.00 (MRC)

(MRC) = Monthly Recurring Charge

(NRC) = Non-Recurring Charge