FROST & SULLIVAN SELECTS GLOWPOINT FOR 2009 "GLOBAL EXCELLENCE" AWARD

HILLSIDE, N.J. Jan. 20, 2010 - Glowpoint, Inc. (OTCBB: GLOW), a carrier-grade provider of managed telepresence and video conferencing services, today announced that it has been awarded Frost & Sullivan's 2009 "Excellence in Globalization" Award for visual collaboration managed services. Frost & Sullivan, a global growth consulting company, presents awards to companies that demonstrate best practices in a variety of regional and global markets.

For the "Excellence in Globalization" Award, Frost & Sullivan takes a unique approach to help determine how best-in-class companies manage growth, innovation, and leadership – worldwide. The following criteria were used to benchmark Glowpoint's performance versus key competitors:

Possesses Strategic Global Footprint

Leverages Global Assets

Integrates Processes/Systems Globally

Enhances Global Value to Customers

Demonstrates Global Perspective (sees world as a global community)

Frost & Sullivan Award

Frost & Sullivan Information & Communication Technologies Research Analyst Iwona Petruczynik said, "The changing industry for managed services has allowed Glowpoint to take advantage of their unparalleled experience, original applications, and complete understanding of the market. This climate has enabled Glowpoint to customize and strengthen their portfolio of video services, so that their clients' needs and the industry's demands are met. Thanks to the telepresence solutions offered by Glowpoint, businesses of any size are able to reach their clients and partners virtually anywhere in the world to achieve a global existence."

Glowpoint President and Co-CEO Joseph Laezza said, "We are pleased and proud to be recognized for our ongoing efforts to innovate for global participation in video. Our aim remains one of providing excellence in telepresence and video conferencing managed services for all of our current and future clients throughout the world."

Glowpoint expects to be present at Frost & Sullivan's "Excellence in Best Practices Awards Banquet" in London on Tuesday, May 18, 2010, to accept the award.

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About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW) provides carrier-grade, managed telepresence and video communications services. Glowpoint's suite of robust telepresence and video conferencing solutions empowers enterprises to communicate with each other over disparate networks and technology platforms. Glowpoint supports thousands of video communications systems in more than 35 countries with its 24/7 video management services. Glowpoint also powers major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers – and their customers – worldwide. To learn more, visit http://www.glowpoint.com.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages almost 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 31 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.

	Possesses Strategic Global Footprint Leverages Global Assets Integrates Processes/Systems Globally Enhances Global Value to Customers Demonstrates Global Perspective (sees world as a global community)
Frost & Sullivan Award