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Glowpoint
Jonathan Brust
Glowpoint, Inc.
(312) 235-3888, ext. 2052
jbrust@glowpoint.com
www.glowpoint.com
 

Leading Financial Technology Firm Expands Video Communications via Glowpoint Managed Services
Utilizes Telepresence interExchange Network to Enable Executive Participation in Meetings Internationally

HILLSIDE, N.J. Jan. 28, 2010 - Glowpoint, Inc. (OTCBB: GLOW), a carrier-grade provider of managed services for telepresence and video conferencing, today announced that a specialized financial brokerage and technology firm has expanded its global video communications utilizing Glowpoint's managed services and Telepresence interExchange Network (TEN) to enable executive participation in meetings internationally. The client, whose name is kept confidential due to its policies, has a total of 14 locations enabled with video, and has recently expanded its video reach into the Middle East.

Glowpoint’s "video in the cloud" managed services benefits for the client include:

The client's use of Glowpoint services is valued at nearly $500,000 annually, and is paid for on a monthly recurring basis. Glowpoint's service model provides significant cost benefits, including reduced travel, increased productivity, and the potential to drive greater value as usage increases. In addition, the client benefits from minimal capital outlay, thereby lowering its total cost of ownership.

Glowpoint President and Co-CEO Joseph Laezza said, "Most of the organization's calls are made with our reservationless, video-in-the-cloud platform, allowing for on-demand team collaboration. As a result, our client is able to maintain a reputation of agility in helping customers mitigate risk, improve performance, and navigate increasingly complex markets using video communications."

Through the 4th quarter of 2009, approximately eleven percent of Glowpoint's revenue is attributable to customers in the financial services sector. Glowpoint anticipates further growth in this category due to a growing demand for services enabling cost-effective, high-impact communications in the global financial services sector.

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About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW) provides carrier-grade, managed telepresence and video communications services. Glowpoint's suite of robust telepresence and video conferencing solutions empowers enterprises to communicate with each other over disparate networks and technology platforms. Glowpoint supports thousands of video communications systems in more than 35 countries with its 24/7 video management services. Glowpoint also powers major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers – and their customers – worldwide. To learn more, visit http://www.glowpoint.com.