Customer Resource Center


	CustomerPoint		Web Conferencing
Glowpoint's exclusive on-line tool for customers It's a quick, convenient way for Glowpoint customers to view and monitor their account activity. You'll find on-line tools, documentation, and other information to help you manage your accounts, view your calling history, schedule multi-point/bridged calls, and even monitor billing. CustomerPoint is an easy way to get the most out of your video communications experience.		In today's fast-paced business environment, every minute counts. Making decisions quickly and efficiently is critical to maintaining a competitive advantage. Time wasted scheduling in-person meetings, making travel arrangements, and bringing together a globally dispersed team can result in lost revenue - and increased operating costs.



	My IVE		Video Mailbox
Account management tool for Glowpoint's IVE ("Instant Video Everywhere" service) "My IVE" is an on-line resource to help you manage your IVE account. You'll find on-line tools and documentation to help you view your calling history, view your billing history, pay your bill, change your personal and billing information, and even upgrade or change your account. Sign-in to access all of the benefits of managing your account on-line with My IVE. Just use your IVE username and password to access your account. Click here to visit the official IVE website.		Your on-line video mail message viewer "Video Mailbox" is a premiere offering to Glowpoint customers. When you miss a call and receive a video message, it is automatically forwarded to your Video Mailbox, where you can view all of your messages on-line. Subscribers are automatically notified via standard email when their video mailbox receives a video message. Subscribers can access their video messages anytime, from any computer, with an internet connection.