Media Contacts:
Rick Eisenberg
Eisenberg Communications
(212) 496-6828
 
Christopher Welch
Glowpoint, Inc.
(866) 456-9764, ext. 2002
pr@glowpoint.com
www.glowpoint.com

 

 

Glowpoint Awarded Patent for Video Operator Services


HILLSIDE, N.J. April 11, 2007 Glowpoint, Inc. (OTC:GLOW.PK) announced that it has been awarded its first patent by the United States Patent and Trademark Office for its Systems and Methods for Live Video Operator Services.

 

This proprietary Glowpoint technology enables a user to reach a live video operator and receive face-to-face assistance solely by dialing 000. The technology is currently being utilized by a leading financial institution in a successful pilot for a video banking solution. The technology is expected to have a myriad of applications across multiple industries, including the creation of sophisticated video call centers where remotely located experts can provide information, support and even sell products and services from a central facility. This can result in improved customer service and lower operating costs for banks, retailers and other service organizations.

 

This patent grant is very exciting for the Glowpoint team, stated Glowpoint CEO and president, Michael Brandofino. When we originally developed this technology for use in our own service, the expectation, which we are only beginning to fill, was that we would ultimately leverage it for more expansive business opportunities. With this patented technology, we look forward to exploring these opportunities and expanding our revenue growth.

 

Glowpoint has made nine filings with the United States Patent and Trademark Office (USPTO) since 2004. The company has eight remaining filings in process, with the most recent being a provisional patent filed in late 2006. Updates on patents will be provided as they are made available by USPTO.

 

About Glowpoint

 

Glowpoint, Inc. (OTC:GLOW.PK) is a world-leading broadcast-quality, IP-based managed video service provider. Glowpoint offers videoconferencing, bridging, technology hosting, and IP-broadcasting services to a vast array of companies, from large Fortune 100 enterprises to small and medium-sized businesses. Glowpoints managed-video services are available bundled with Glowpoints high-quality network offering or as a value-added managed-video service across other networks. Glowpoint is exclusively focused on quality two-way video communications and has been supporting millions of video calls since its launch in 2000. Glowpoint is headquartered in Hillside, New Jersey. To learn more about Glowpoint, visit www.glowpoint.com.

 

 

The statements contained herein, other than historical information, are or may be deemed to be forward-looking statements and involve factors, risks, and uncertainties that may cause actual results in future periods to differ materially from such statements. These factors, risks, and uncertainties include market acceptance and availability of new video communication services; the nonexclusive and terminable-at-will nature of sales agent agreements; rapid technological change affecting demand for our services; competition from other video communications service providers; and the availability of sufficient financial resources to enable us to expand our operations, as well as other risks detailed from time to time in our filings with the Securities and Exchange Commission.