Which VNOC Service is right for you?
VNOC PremierGlowpoint’s VNOC Premier offers a fully managed service and is the ideal solution for organizations seeking a full-service, outsourced video operations partner. The key element unique to the Premier service is that the full conference production service is bundled in.
VNOC Premier meets your highest expectations in terms of quality, performance and service by ensuring that your telepresence and video environments are fully operational and accessible at all times. Our VNOC Premier service offers the following high-touch features:
Common VNOC Premier customer characteristics (any of the following):- Utilization of high-end telepresence technologies
- Significant use of Executive Level conferences
- Significant use of Inter-Business calling requirements
- Utilizes VNOC provider’s shared MCU resources
- Large organization with high multiple site conferences
- Limited experienced personnel dedicated to video
- Interested in re-appropriating internal resources to core business functions
VNOC Select
Glowpoint’s VNOC Select service provides a more automated business-class service for telepresence and video users who may desire monitoring and support services, but not the full conference scheduling and production services offered through VNOC Premier.
- Experienced and internal help desk resources
- MCU internal management capabilities
- Utilization of advanced HD and smaller Telepresence technologies
- 'High use of point-to-point meetings rather than multi-site
other members over video.
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Contact Information
SALES INQUIRIES
email: sales@glowpoint.com
GENERAL INQUIRIES
telephone: (866) 456-9764
email: contactme@glowpoint.com
TECHNICAL SUPPORT
telephone: (866) 456-9764, option 5
email: nocstaff@glowpoint.com
